Frequently Asked

What types of animals do you see?

We welcome all breeds of cats and dogs at any of our 4 locations. 

What is the price for __?

We understand vet bills can be expensive, so we try to make our prices as cost-effective as possible. We also accept CareCredit and ScratchPay.  For specific pricing or an estimate, please give us a call at your closest PetMedic hospital.

Do you accept pet insurance?

Yes! We accept all pet insurance including Trupanion, Healthy Paws, Embrace, Nationwide, and more. Our receptionists also file the claims for you after every appointment making your visits easier than ever.

What should I bring to my first appointment?

We look forward to meeting you and your furry family member soon! Please remember to bring your I.D. and any medical records for your pet at the time of your appointment. Medical records can also be sent in advance to us via email or fax. We are more than happy to transfer these records for you, just email us your name, pet’s name, and the animal hospital and we will get it taken care of for you. 

What is included in your wellness plans?

Every pet has individual needs, that’s why our wellness plans are fully customizable. However, we do offer standard packages depending on the age of your pet. Our puppy plans include everything needed for their first year of life including, spay/neutering, all vaccines, microchipping, heartworm and fecal testing, unlimited exams, and more! We also offer adult canine, adult feline, and kitten plans. To learn more, please visit our Wellness Plans page.

Do you offer any discounts?

Yes! We offer a 10% discount to all military members and senior citizens.

What does the veterinarian look at during an exam?

During a comprehensive pet exam, our veterinarians will examine your pet’s eyes, ears, teeth, skin, listen to their heartbeat, and discuss any concerns you may have. 

How often should I bring my pet into the vet?

We recommend pet’s should be brought in bi-annually or more to check for any health issues. Many illnesses and diseases go undetected by owners until apparent symptoms are showing. By being proactive, rather than reactive, about your pet’s health will ensure they live a long, healthy life.

What vaccines does my pet need?

Spaying/neutering your pet helps prevent the risk of cancer, as well as helps behavioral problems! One study found that spayed female dogs lived 26.3% longer and neutered male dogs lived 13.8% longer than pets that were intact. For cats, those percentages are even higher with spayed cats living 39% longer and neutered cats living 62% longer. Along with the health benefits to fixing your pet, in Las Vegas it is also required by law that dogs and cats must be spayed or neutered. 

WHAT IS INCLUDED IN YOUR WELLNESS PLANS?
  • Every pet has individual needs, that’s why our wellness plans are fully customizable. However, we do offer standard packages depending on the age of your pet. Our puppy plans include everything needed for their first year of life including, spay/neutering, all vaccines, microchipping, heartworm and fecal testing, unlimited exams, and more! We also offer adult canine and feline plans that include. To learn more, please visit our Wellness Plans page.
DO YOU OFFER OR ACCEPT PET HEALTH INSURANCE?

We accept all forms of pet insurances at all of our locations, including Trupanion, Healthy Paws, Embrace, and Nationwide.

DO YOU OFFER PAYMENT PLANS?

ScratchPay is an easy and affordable way to manage unexpected expenses for your veterinary needs. You can quickly check your rate online and it doesn’t affect your credit score. 

Care Credit is a health care credit card that you can use for both yourself and your pets, and is another popular option. Care Credit offers instant approval and no interest if paid in full in 6 months.